FAQ

---

Frequently Asked Questions

Legacy Exterior Solutions LLC

Exterior Cleaning & Property Protection Services

At Legacy Exterior Solutions, we believe informed homeowners make the best decisions. Below are answers to the most common questions we receive about exterior cleaning, soft washing, gutter services, and property maintenance in Northern Kentucky and Southern Ohio.


---

House Washing & Soft Washing

What is the difference between pressure washing and soft washing?

Pressure washing uses high-pressure water to clean hard surfaces like concrete and stone. Soft washing uses low-pressure combined with specialized cleaning solutions to safely remove algae, mildew, mold, and other organic growth from delicate surfaces like siding, roofs, and painted wood. Soft washing is the recommended method for most homes.

Is pressure washing safe for vinyl siding?

High-pressure washing can damage siding, push water behind panels, and lead to costly repairs. At Legacy Exterior Solutions, we use a soft-wash method specifically designed for siding that safely removes algae and mildew without damaging your home.

Why does my house siding turn green?

The green staining on the siding is usually caused by algae growth. In humid regions like Kentucky and Ohio, moisture combined with shade allows algae to grow on exterior surfaces.

How often should I have my house washed?

Most homes should be washed every 12–24 months, depending on location, shade, and environmental conditions. Homes surrounded by trees or near water may require more frequent cleaning.


---

Roof Cleaning

What are the black streaks on my roof?

Black streaks are caused by a bacterium called Gloeocapsa magma, which feeds on limestone filler in shingles. This algae spreads through airborne spores and thrives in humid environments.

Is roof cleaning safe for shingles?

Yes, when done correctly. We use a low-pressure roof soft wash system that removes algae and organic growth without damaging shingles or removing granules.

Can pressure washing damage a roof?

Yes. High-pressure washing can strip protective granules from shingles, drastically shortening the life of your roof. Professional roof cleaning should always use a soft wash method.

How long does roof cleaning last?

Most roof cleanings last 3–5 years, depending on weather conditions, tree coverage, and roof orientation.


---

Concrete & Driveway Cleaning

Why does my driveway turn dark or black?

Concrete surfaces accumulate:

dirt

algae

mold

mildew

vehicle fluids

organic debris


Over time, these materials embed in the concrete's pores, causing discoloration.

Will pressure washing remove oil stains?

Pressure washing can significantly improve oil stains, but some deep stains may require specialized degreasers or repeated treatments.

How often should concrete be cleaned?

Most driveways and patios benefit from professional cleaning every 1–2 years.


---

Driveway & Paver Sealing

What does driveway sealing do?

Sealing protects asphalt and paver surfaces by:

preventing water penetration

slowing UV damage

improving appearance

extending the life of the surface


How often should asphalt driveways be sealed?

Most asphalt driveways should be sealed every 2–3 years, depending on traffic and weather exposure.

Can sealing prevent cracks?

While sealing cannot stop all cracking, it helps slow deterioration and protects the surface from moisture damage.


---

Gutter Cleaning

Why is gutter cleaning important?

Clogged gutters can cause serious issues, including:

roof damage

foundation problems

water intrusion

landscape erosion


How often should gutters be cleaned?

Most homes should have gutters cleaned twice per year — once in the spring and once in the fall.

Homes with heavy tree coverage may require more frequent cleaning.

Do gutter guards eliminate the need for cleaning?

Gutter guards help reduce debris buildup, but do not completely eliminate maintenance. Periodic inspection and cleaning are still recommended.


---

Deck Cleaning & Restoration

Why does my deck turn gray?

UV exposure from sunlight breaks down the natural oils in wood, causing the surface to turn gray over time.

What is deck brightening?

Deck brightening restores the natural appearance of wood by neutralizing cleaning agents and removing oxidation.

Should a deck be sealed or stained?

Both protect the wood. Stains add color and UV protection, while sealers help repel moisture. The best choice depends on the type of wood and desired appearance.


---

Service & Scheduling

What areas do you serve?

Legacy Exterior Solutions serves communities across Northern Kentucky, including:

Maysville

Augusta

Vanceburg

Flemingsburg

Brooksville

Silver Grove

Alexandria

Florence

Hebron


and surrounding areas.

How long does exterior cleaning take?

Most residential projects take 1–3 hours, depending on the size of the home and services performed.

Do I need to be home during service?

In most cases, no. As long as water access is available and pets are secured, we can complete the work and notify you when the job is finished.

What should I do to prepare for service?

Before our arrival, we recommend:

Closing all windows

removing delicate decorations

securing pets

ensuring water access



---

Why Choose Legacy Exterior Solutions?

Homeowners choose Legacy Exterior Solutions because we focus on:

✔ Professional communication
✔ Safe cleaning methods
✔ Reliable scheduling
✔ Quality results
✔ Respect for your property

We take pride in helping homeowners protect and maintain their homes for years to come.


---

Need an Estimate?

If you would like a free estimate or have additional questions, visit:

LegacyExteriorSolution.com

Or contact us directly to schedule your service.